Los Altos, California — October 12, 2009 — Kaidara Inc., a provider of customer service software applications for knowledge management, intelligent search, complex diagnostics, analytics and user experience, announces the general availability of Kaidara 4.4. The release includes Kaidara Crawl and Learn, a strategic addition to Kaidara’s knowledge management product suite. It features enhancements for federated search, unstructured content indexing and comprehension. “Global support organizations will appreciate the new Crawl and Learn module in Kaidara 4.4. The new release enables companies to search unstructured content within and external to the organization. The learning module of the new Kaidara crawler enables the Kaidara collaborative search engine to search the unstructured content and answer questions about it.” said Stratos Davlos, CTO of Kaidara.
Wednesday, October 14, 2009
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